Outage in Lemonway

[Production] - Issue on money out issuing

Resolved Major
May 16, 2025 - Started 5 months ago - Lasted 3 days
Official incident page

Incident Report

Dear partners, We have been experiencing issues with money out since Monday 12 May 2025. Money outs initiated between 12/05 and 15/05 were sent to the bank yesterday afternoon, but the incident remains unresolved. Our technical team is investigating the point. We expect the service to be back to normal very soon and we will keep you updated. We apologize for the inconvenience. Regards, Lemonway's Payments Team
Components affected
Lemonway BackOffices

Need to monitor Lemonway outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 05/19/2025 08:24AM

This incident has been resolved.

INVESTIGATING 5 months ago - at 05/16/2025 11:03AM

We are continuing to investigate this issue.

INVESTIGATING 5 months ago - at 05/16/2025 10:59AM

Dear partners,

We have been experiencing issues with money out since Monday 12 May 2025.
Money outs initiated between 12/05 and 15/05 were sent to the bank yesterday afternoon, but the incident remains unresolved.

Our technical team is investigating the point.

We expect the service to be back to normal very soon and we will keep you updated.

We apologize for the inconvenience.

Regards,
Lemonway's Payments Team

Latest Lemonway outages

Sandbox Latency Issues - about 1 month ago
[Card Payments] - Disruption - about 2 months ago
Credit Processing Delay - about 2 months ago
Crediting Delay Identified - 3 months ago
[Card Payments] - Disruption - 4 months ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook