Outage in Lemonway
[Production] - Issue on money out issuing
Resolved MajorIncident Report
Dear partners,
We have been experiencing issues with money out since Monday 12 May 2025.
Money outs initiated between 12/05 and 15/05 were sent to the bank yesterday afternoon, but the incident remains unresolved.
Our technical team is investigating the point.
We expect the service to be back to normal very soon and we will keep you updated.
We apologize for the inconvenience.
Regards,
Lemonway's Payments Team
Components affected
Lemonway BackOfficesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/19/2025 08:24AM
This incident has been resolved.
INVESTIGATING
11 months ago - at 05/16/2025 11:03AM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/16/2025 10:59AM
Dear partners,
We have been experiencing issues with money out since Monday 12 May 2025.
Money outs initiated between 12/05 and 15/05 were sent to the bank yesterday afternoon, but the incident remains unresolved.
Our technical team is investigating the point.
We expect the service to be back to normal very soon and we will keep you updated.
We apologize for the inconvenience.
Regards,
Lemonway's Payments Team
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