Outage in Lemonway
Major incident on our Payment production platform
Resolved MinorIncident Report
Dear customers,
We are currently facing an incident with one of our network components on our Payment production platform.
The issue has been raised with our integrator and is currently being investigated.
During this time, you may encounter issues to process payments and access your Dashboard.
We apologize for this major inconvenience and will do our best to get everything back in order as soon as we can.
Thank you,
Lemonway's Production team.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 11/26/2025 11:05AM
Dear customers,
We have finally identified the root cause of the incident. The situation is stable again.
Thank you for your patience & udnerstanding.
Lemonway's Production Team.
MONITORING
about 2 months ago - at 11/26/2025 02:57AM
Dear customers,
The issue has been identified by our integrator and is being investigated.
In the meantime, our services are back and we will keep a close eye on our monitoring.
Thank you,
Lemonway's Production Team.
IDENTIFIED
about 2 months ago - at 11/26/2025 02:34AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 11/25/2025 10:11PM
Dear customers,
We are currently facing an incident with one of our network components on our Payment production platform.
The issue has been raised with our integrator and is currently being investigated.
During this time, you may encounter issues to process payments and access your Dashboard.
We apologize for this major inconvenience and will do our best to get everything back in order as soon as we can.
Thank you,
Lemonway's Production team.
Latest Lemonway outages
Incoming Credit Delay - about 1 month ago
Connectivity Issues Due to Cloudflare Outage - about 1 month ago
Major incident on our Payment production platform - about 2 months ago
DNS provider incident provokes instabilities on production & sandbox - about 2 months ago
Sandbox Latency Issues - 4 months ago
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