Outage in Lemonway
Major incident on our Payment production platform
Minor
November 25, 2025 - Started about 3 hours ago
Official incident page
Official incident page
Incident Report
Dear customers,
We are currently facing an incident with one of our network components on our Payment production platform.
The issue has been raised with our integrator and is currently being investigated.
During this time, you may encounter issues to process payments and access your Dashboard.
We apologize for this major inconvenience and will do our best to get everything back in order as soon as we can.
Thank you,
Lemonway's Production team.
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 3 hours ago - at 11/25/2025 10:11PM
Dear customers,
We are currently facing an incident with one of our network components on our Payment production platform.
The issue has been raised with our integrator and is currently being investigated.
During this time, you may encounter issues to process payments and access your Dashboard.
We apologize for this major inconvenience and will do our best to get everything back in order as soon as we can.
Thank you,
Lemonway's Production team.
Latest Lemonway outages
Major incident on our Payment production platform - about 9 hours ago
Sandbox Latency Issues - 2 months ago
[Card Payments] - Disruption - 3 months ago
Credit Processing Delay - 3 months ago
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