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Outage in Lemonway

Payment Platform Incident

Resolved Major
October 23, 2026 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

Hello, We are currently experiencing issues with our payment platform. All teams are working to resolve this issue, and we will keep you updated on its resolution.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 10/23/2026 09:27PM

Services are now fully stabilised and operating normally; the incident has been resolved.
Thank you for your understanding.

MONITORING 1 day ago - at 10/23/2026 08:01PM

Services have returned to normal, but teams remain on standby to monitor the situation.

IDENTIFIED 1 day ago - at 10/23/2026 08:01PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 1 day ago - at 10/23/2026 07:42PM

Hello,

We are currently experiencing issues with our payment platform. All teams are working to resolve this issue, and we will keep you updated on its resolution.

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