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Outage in Lettermint

Time-outs with larger emails

Resolved Minor
April 07, 2026 - Started 10 days ago - Lasted about 2 hours

Incident Report

We are noticing degraded performance with sending larger attachment to our SMTP relay and are currently investigating the issue.

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Latest Updates ( sorted recent to last )
MONITORING 10 days ago - at 04/07/2026 07:52PM

Fix has been deployed for the intermittent connection errors affecting SMTP submissions with larger attachments. We are now observing traffic to confirm the issue is fully resolved. No action is required from customers.

INVESTIGATING 10 days ago - at 04/07/2026 06:43PM

We are noticing degraded performance with sending larger attachment to our SMTP relay and are currently investigating the issue.

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