Outage in Lever

Resume Parsing

Resolved Minor
January 22, 2024 - Started over 1 year ago - Lasted about 8 hours
Official incident page

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Outage Details

We have identified an issue where candidate resumes are not being parsed. Textkernel is investigating, and you can see additional updates here: https://status.textkernel.nl/. We became aware of this issue around 7:30am PST. We will keep you updated as we continue monitoring this issue and await further information from Textkernel.
Components affected
Lever hire Lever hire
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/22/2024 11:49PM

Textkernal has confirmed that the issue with parsing resumes has been resolved. More information on the incident can be found here https://status.textkernel.nl/. We’ll continue monitoring for any residual impact in Lever, and send another update to confirm that there have been no recurrences.

IDENTIFIED over 1 year ago - at 01/22/2024 04:08PM

We have identified an issue where candidate resumes are not being parsed. Textkernel is investigating, and you can see additional updates here: https://status.textkernel.nl/. We became aware of this issue around 7:30am PST. We will keep you updated as we continue monitoring this issue and await further information from Textkernel.

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