Outage in Lever

Lever-mail outage

Resolved Minor
August 14, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have identified an issue with Mailgun, affecting customers using a Lever-created Sub-domain, Lever Mail, and email notifications. We are working to fix this as soon as possible. We became aware of this issue at 9:30 am PDT, and affected users will see emails from Lever Mail fail to send, may not receive email notifications, and customers using SPF/ICS will temporarily be unable to send emails or schedule interviews. We will keep you updated as we continue monitoring this issue and await further information.
Components affected
Lever hire Lever hire
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/14/2024 06:51PM

The issue with Mailgun that was affecting using a Lever-created Sub-domain, Lever Mail, and email notifications has been resolved. The incident occurred from “8/14/2024 9:30 AM PDT to 11:45 AM PDT. There should be no further impact at this time, but please reach out to us at Support if any additional assistance is needed: https://help.lever.co/hc/en-us/requests/new

IDENTIFIED 4 months ago - at 08/14/2024 05:19PM

We have identified an issue with Mailgun, affecting customers using a Lever-created Sub-domain, Lever Mail, and email notifications. We are working to fix this as soon as possible. We became aware of this issue at 9:30 am PDT, and affected users will see emails from Lever Mail fail to send, may not receive email notifications, and customers using SPF/ICS will temporarily be unable to send emails or schedule interviews. We will keep you updated as we continue monitoring this issue and await further information.

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