Outage in Lever

500 Error when accessing Lever platform

Resolved Major
February 18, 2025 - Started 3 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We have identified an issue where the 500 Error is received when accessing Lever, affecting most North America customers. We became aware of this issue at 9am EST. We will keep you updated as we continue working on this issue and await further information from our engineering teams.
Components affected
Lever hire
Latest Updates ( sorted recent to last )
MONITORING 3 days ago - at 02/18/2025 06:14PM

A fix has been implemented for the issue causing the '500 error' messages. Customers should now be able to access hire.lever.co once more. We’re currently monitoring to ensure that there are no further issues, and we’ll send a final update to confirm that there have been no recurrences.

IDENTIFIED 3 days ago - at 02/18/2025 05:03PM

Our team is still actively working to restore functionality to the Lever tool. We will continue to provide updates as they are made available.

IDENTIFIED 3 days ago - at 02/18/2025 03:12PM

We have identified an issue where the 500 Error is received when accessing Lever, affecting most North America customers. We became aware of this issue at 9am EST. We will keep you updated as we continue working on this issue and await further information from our engineering teams.

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