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Outage in Lever

Lever Reporting Delays - Resolved

Resolved Minor
March 26, 2026 - Started 2 days ago - Lasted about 6 hours
Official incident page

Incident Report

Summary AI Generated

Lever experienced a 6.2-hour incident where users encountered delays in accessing up-to-date reporting data, specifically affecting profile cards. The issue began around 4 AM EST and was resolved by applying mitigation steps, with delayed data processing completed within 2 hours of the fix. The incident was fully resolved and service functionality returned to normal.

We are investigating an issue affecting the availability of reporting data. Users may experience delays in getting up-to-date reporting data, specifically related to profile cards. Start time: Approximately 4 am EST Next update: 10 am EST or sooner.
Components affected
Lever reports

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 03/26/2026 06:13PM

This incident has been resolved.
Impact Summary: Users may have experienced delays in getting up-to-date reporting data, specifically related to profile cards

An RCA will be provided within 7-10 business days

MONITORING 2 days ago - at 03/26/2026 02:13PM

We are continuing to monitor for any further issues.

MONITORING 2 days ago - at 03/26/2026 02:12PM

Mitigation steps have been applied and service functionality is returning to normal and processing of delayed data should be complete within the next 2 hours.
We are monitoring for continued performance and stability.
Next update: 12 pm EST or upon full resolution.

IDENTIFIED 2 days ago - at 03/26/2026 12:36PM

We have identified the root cause affecting the delay of data related top profile cards.
Mitigation is currently in progress.

Next update: 10:30 am EST or sooner.

INVESTIGATING 2 days ago - at 03/26/2026 12:02PM

We are investigating an issue affecting the availability of reporting data.
Users may experience delays in getting up-to-date reporting data, specifically related to profile cards.

Start time: Approximately 4 am EST
Next update: 10 am EST or sooner.

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