Outage in Lexer

Facebook message publishing errors

Resolved Minor
November 15, 2023 - Started almost 2 years ago - Lasted about 7 hours
Official incident page

Incident Report

We're currently investigating a high rate of errors for publishing replies to Facebook messages.
Components affected
Lexer Conversations

Need to monitor Lexer outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 11/16/2023 03:32AM

This incident has been resolved.

IDENTIFIED almost 2 years ago - at 11/15/2023 11:31PM

Meta (Facebook) has acknowledged the issue and has assigned an engineering team to resolve the issue as quickly as possible. See more information here: https://metastatus.com/messenger.

IDENTIFIED almost 2 years ago - at 11/15/2023 10:30PM

We believe the root cause to be an issue with the Facebook API as this is impacting other platforms. We have raised this issue with Facebook and we're awaiting a response or resolution.

INVESTIGATING almost 2 years ago - at 11/15/2023 08:55PM

We're currently investigating a high rate of errors for publishing replies to Facebook messages.

Latest Lexer outages

Track metrics failing - over 1 year ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook