Outage in Lexer

Hub.lexer.io performance degraded

Resolved Major
February 17, 2025 - Started 2 months ago - Lasted 1 day
Official incident page

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Outage Details

We're investigating reports of degraded performance for hub.lexer.io.
Components affected
Lexer Hub
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/19/2025 05:24AM

This incident has been resolved.

MONITORING 2 months ago - at 02/18/2025 04:57AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 02/18/2025 02:28AM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 02/17/2025 11:55PM

We are experiencing a high rate of search timeout errors when loading conversations in Listen and Respond. Our team is continuing to investigate the root cause.

INVESTIGATING 2 months ago - at 02/17/2025 11:43PM

We are continuing to investigate this issue.

INVESTIGATING 2 months ago - at 02/17/2025 11:43PM

We're investigating reports of degraded performance for hub.lexer.io.

Latest Lexer outages

Track metrics failing - 9 months ago
Performance Degraded - about 1 year ago
Hub performance degraded - about 1 year ago

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