Outage in LexisNexis Cirium
Trip Alerts Delivery Interruption
Resolved MajorIncident Report
We are currently experiencing an issue impacting the delivery of Trip alerts. The issue started at approx. 19:18 UTC today on 16 April 2026 and has been escalated to our engineering team. We will provide a further update by 02:48 UTC on 17 April 2026.
Components affected
LexisNexis Cirium Proactive & Traveler ServicesTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 04/17/2026 09:46AM
The incident affecting Trip alert deliveries has been resolved. Alerts are being delivered successfully and we are continuing to monitor performance closely. Please accept our apologies for any her disruption caused and contact the Help Desk if you have any questions.
IDENTIFIED
about 8 hours ago - at 04/17/2026 05:40AM
Our engineering team has identified the root cause, and they are currently addressing the issue. We will provide another update by 09:40UTC on 17th April 2026.
INVESTIGATING
about 11 hours ago - at 04/17/2026 02:48AM
Our engineering team continues to investigate the issue impacting Trip alert delivery We will provide another update by 06:48 UTC on 17th April 2026.
INVESTIGATING
about 15 hours ago - at 04/16/2026 11:17PM
We are currently experiencing an issue impacting the delivery of Trip alerts. The issue started at approx. 19:18 UTC today on 16 April 2026 and has been escalated to our engineering team. We will provide a further update by 02:48 UTC on 17 April 2026.
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