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Outage in LexisNexis Cirium

Diio MI and SRS Analyser service outage

Resolved Major
July 02, 2026 - Started about 1 month ago - Lasted about 1 hour
Official incident page

Incident Report

We’re experiencing a service outage with Diio Mi and SRS Analyser. Users are observing a 500 Error response when trying to run any schedule, FM Traffic or US DOT reports. Our team is currently working to restore the service. We apologize for any inconvenience. We will provide a further updated no later than 18:15 UTC.
Components affected
LexisNexis Cirium Diio Mi LexisNexis Cirium SRS Analyzer

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 07/02/2026 03:34PM

The incident has been resolved across all affected services. Please accept our apologies for any disruption caused and contact the Helpdesk should you require further assistance.

INVESTIGATING about 1 month ago - at 07/02/2026 03:00PM

Full access to SRS Analyser has been restored. We are still seeing some issues in Diio Mi and are continuing to investigate.

INVESTIGATING about 1 month ago - at 07/02/2026 02:17PM

We’re experiencing a service outage with Diio Mi and SRS Analyser. Users are observing a 500 Error response when trying to run any schedule, FM Traffic or US DOT reports. Our team is currently working to restore the service. We apologize for any inconvenience. We will provide a further updated no later than 18:15 UTC.

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