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Outage in LexisNexis Cirium

Fleets Analyzer: Aircraft Summary Page Data Population Issue

Resolved Minor
August 02, 2026 - Started 20 days ago - Lasted about 16 hours
Official incident page

Incident Report

We are investigating reports of Aircraft Summary pages displaying incomplete or invalid aircraft information in Fleets Analyzer. Some users may experience missing data fields or aircraft details failing to load as expected. Our team is actively reviewing the issue. If you have any questions or are experiencing this issue, please contact helpdesk@cirium.com.
Components affected
LexisNexis Cirium Fleets Analyzer

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Latest Updates ( sorted recent to last )
RESOLVED 20 days ago - at 08/03/2026 06:37AM

This incident has been resolved.

MONITORING 20 days ago - at 08/03/2026 05:20AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 20 days ago - at 08/03/2026 03:20AM

We are still continuing investigation of the issue in Fleets Analyzer. Our team is actively working on a resolution. If you have any questions or are experiencing this issue, please contact helpdesk@cirium.com.

INVESTIGATING 20 days ago - at 08/02/2026 07:02PM

We continue to investigate the issue affecting Aircraft Summary pages in Fleets Analyzer. Some users may still experience missing or incomplete aircraft information. Our team is actively working on a resolution. If you have any questions or are experiencing this issue, please contact helpdesk@cirium.com.

INVESTIGATING 20 days ago - at 08/02/2026 03:02PM

We are investigating reports of Aircraft Summary pages displaying incomplete or invalid aircraft information in Fleets Analyzer. Some users may experience missing data fields or aircraft details failing to load as expected. Our team is actively reviewing the issue. If you have any questions or are experiencing this issue, please contact helpdesk@cirium.com.

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