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Outage in LexisNexis Cirium

Reduced Message Frequency for Sky Stream Positional and Flight Status Feeds

Minor
September 30, 2026 - Started 2 days ago
Official incident page

Incident Report

We are experiencing a further reoccurrence of the data degradation issue resulting in a reduced frequency of messages on the Sky Stream Positional and Flight Status Feeds. Our team is continuing to work with the data provider to find a permanent resolution. Please accept our apologies for the continued disruption and contact the Helpdesk with any questions.

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Latest Updates ( sorted recent to last )
MONITORING about 22 hours ago - at 10/01/2026 01:17PM

Data continues to be received within the expected volume and latency ranges. We will continue monitoring to ensure performance remains consistent and provide a further update at approximately 12:00 UTC on Thursday, 2nd October.

MONITORING 1 day ago - at 09/30/2026 08:20PM

We are now receiving data from our upstream provider within expected volume and latency ranges. While the current service has returned to expected levels and appears stable, we will continue monitoring to ensure performance remains consistent. We will provide our next update at approximately 12:00 UTC on Thursday, 1 October.

MONITORING 2 days ago - at 09/30/2026 05:06PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 09/30/2026 01:17PM

We are experiencing a further reoccurrence of the data degradation issue resulting in a reduced frequency of messages on the Sky Stream Positional and Flight Status Feeds. Our team is continuing to work with the data provider to find a permanent resolution. Please accept our apologies for the continued disruption and contact the Helpdesk with any questions.

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