Outage in LifeOmic

Major platform outage.

Resolved Minor
November 24, 2021 - Started almost 4 years ago
Official incident page

Incident Report

We are seeing high error rates in our API which is causing all our applications to be down.

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Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 11/24/2021 08:46PM

The platform and applications have fully recovered.

MONITORING almost 4 years ago - at 11/24/2021 08:03PM

Our API and applications are now fully operational. We are continuing to monitor the situation to ensure a full recovery.

IDENTIFIED almost 4 years ago - at 11/24/2021 07:50PM

We are seeing some improvement in the error rates and are continuing to work on a full resolution.

IDENTIFIED almost 4 years ago - at 11/24/2021 07:17PM

We are continuing to work on a fix for this issue.

IDENTIFIED almost 4 years ago - at 11/24/2021 07:17PM

We've identified the underlying issue and are working with our vendor to restore service.

INVESTIGATING almost 4 years ago - at 11/24/2021 06:44PM

We are seeing high error rates in our API which is causing all our applications to be down.

Latest LifeOmic outages

Login and data ingestion timeouts - almost 3 years ago
Jupyter Notebooks - over 5 years ago

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