Outage in Liferay

CI service issue after Certificate renewal

Resolved Minor
August 12, 2025 - Started 13 days ago - Lasted about 21 hours
Official incident page

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Outage Details

Following a recent Cloud certificate update, some customers may experience issues with the CI service. This is due to a Build Retention Policy change that was announced in early 2025. To resolve this, affected customers need to update their CI image to liferaycloud/jenkins:2.492.3-lts-jdk21-6.1.0. You can review the details of the policy change here: https://help.liferay.com/hc/pt/articles/34379092287885-Build-Retention-Policy
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 08/13/2025 11:04AM

This incident has been resolved.

MONITORING 13 days ago - at 08/12/2025 01:58PM

Following a recent Cloud certificate update, some customers may experience issues with the CI service. This is due to a Build Retention Policy change that was announced in early 2025.

To resolve this, affected customers need to update their CI image to liferaycloud/jenkins:2.492.3-lts-jdk21-6.1.0.

You can review the details of the policy change here: https://help.liferay.com/hc/pt/articles/34379092287885-Build-Retention-Policy

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