Outage in Liferay
CI service issue after Certificate renewal
Resolved MinorIncident Report
Following a recent Cloud certificate update, some customers may experience issues with the CI service. This is due to a Build Retention Policy change that was announced in early 2025.
To resolve this, affected customers need to update their CI image to liferaycloud/jenkins:2.492.3-lts-jdk21-6.1.0.
You can review the details of the policy change here: https://help.liferay.com/hc/pt/articles/34379092287885-Build-Retention-Policy
Need to monitor Liferay outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
5 months ago - at 08/13/2025 11:04AM
This incident has been resolved.
MONITORING
5 months ago - at 08/12/2025 01:58PM
Following a recent Cloud certificate update, some customers may experience issues with the CI service. This is due to a Build Retention Policy change that was announced in early 2025.
To resolve this, affected customers need to update their CI image to liferaycloud/jenkins:2.492.3-lts-jdk21-6.1.0.
You can review the details of the policy change here: https://help.liferay.com/hc/pt/articles/34379092287885-Build-Retention-Policy
Latest Liferay outages
Issues when retrieving logs - about 1 month ago
OKTA Instability - about 2 months ago
Cloudflare Instability - 2 months ago
LA Datacenter ISP Outage - 4 months ago
Build failures for some customers - 4 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 5420 services available
Integrations with
