Outage in Liferay
Incorrect Auto-Scaling Email Notification for Search Service
Minor
August 17, 2026 - Started 1 day ago
Official incident page
Official incident page
Incident Report
We are investigating an issue where some Liferay Cloud customers are receiving incorrect auto-scaling notification emails for their Search service.
If you have already received one of these emails, no action is required on your end.
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Latest Updates ( sorted recent to last )
MONITORING
about 17 hours ago - at 08/18/2026 06:46PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 17 hours ago - at 08/18/2026 06:46PM
The incorrect Auto-Scaling email notifications were caused by a bug triggered during a Search service volume resize in non-production environments. The resize has been completed and this issue will not recur.
If you received any Auto-Scaling emails regarding the Search service, please disregard them — no action is required on your end.
INVESTIGATING
1 day ago - at 08/17/2026 07:36PM
During our investigation, we confirmed that incorrect Auto-Scaling email notifications were triggered for Liferay UAT and DEV environments. We are continuing to investigate; if needed, please feel free to open a support ticket.
INVESTIGATING
1 day ago - at 08/17/2026 05:57PM
We are investigating an issue where some Liferay Cloud customers are receiving incorrect auto-scaling notification emails for their Search service.
If you have already received one of these emails, no action is required on your end.
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