Outage in LiftIgniter

Issues with inventory API and related background processing

Resolved Minor
May 19, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating issues with inventory API endpoints, which seems to have been mostly returning 503 error codes since 12:20 AM PT (2024-05-19T07:20:00Z). Updates to catalog (both insertions and deletions) are affected.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/19/2024 12:16PM

This incident has been resolved.

MONITORING over 1 year ago - at 05/19/2024 11:50AM

An initial fix has been implemented and most of the affected processing has been restored, including the inventory API endpoints. We are working on residual fixes and monitoring the results.

INVESTIGATING over 1 year ago - at 05/19/2024 11:00AM

We are investigating issues with inventory API endpoints, which seems to have been mostly returning 503 error codes since 12:20 AM PT (2024-05-19T07:20:00Z). Updates to catalog (both insertions and deletions) are affected.

Latest LiftIgniter outages

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Issues with console and the API usage - almost 3 years ago
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