Outage in Lightdash

Email not sending

Resolved Major
June 17, 2024 - Started about 1 year ago - Lasted about 10 hours
Official incident page

Need to monitor Lightdash outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Lightdash, and never miss an outage again.
Start Free Trial

Outage Details

Users are not receiving emails from Lightdash, including verify emails on signup and password resets. We've identified that our email provider is experiencing an outage: https://status.postmarkapp.com/notices/zno1dlxjdjmblc0d-service-issue-outbound-sending-and-inbound-processing-messages-are-being-accepted-and-queued We're monitoring the status of our external provider while we setup a backup email service.
Components affected
Lightdash Cloud (EU) Lightdash Cloud (US)
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 06/18/2024 05:10AM

This incident has been resolved.

MONITORING about 1 year ago - at 06/17/2024 08:50PM

Emails are processing again, we are monitoring our external provider.

IDENTIFIED about 1 year ago - at 06/17/2024 07:03PM

Users are not receiving emails from Lightdash, including verify emails on signup and password resets. We've identified that our email provider is experiencing an outage: https://status.postmarkapp.com/notices/zno1dlxjdjmblc0d-service-issue-outbound-sending-and-inbound-processing-messages-are-being-accepted-and-queued

We're monitoring the status of our external provider while we setup a backup email service.

Latest Lightdash outages

Google Cloud Platform outage - 24 days ago
Users can't access all dashboards - 25 days ago
Degraded performance - about 1 month ago
Degraded performance in app.lightdash.cloud - about 1 month ago
Degraded performance - 3 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook