Outage in Lightdash

Email not sending

Resolved Major
June 17, 2024 - Started 12 months ago - Lasted about 10 hours
Official incident page

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Outage Details

Users are not receiving emails from Lightdash, including verify emails on signup and password resets. We've identified that our email provider is experiencing an outage: https://status.postmarkapp.com/notices/zno1dlxjdjmblc0d-service-issue-outbound-sending-and-inbound-processing-messages-are-being-accepted-and-queued We're monitoring the status of our external provider while we setup a backup email service.
Components affected
Lightdash Cloud (EU) Lightdash Cloud (US)
Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 06/18/2024 05:10AM

This incident has been resolved.

MONITORING 12 months ago - at 06/17/2024 08:50PM

Emails are processing again, we are monitoring our external provider.

IDENTIFIED 12 months ago - at 06/17/2024 07:03PM

Users are not receiving emails from Lightdash, including verify emails on signup and password resets. We've identified that our email provider is experiencing an outage: https://status.postmarkapp.com/notices/zno1dlxjdjmblc0d-service-issue-outbound-sending-and-inbound-processing-messages-are-being-accepted-and-queued

We're monitoring the status of our external provider while we setup a backup email service.

Latest Lightdash outages

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