Outage in Lightfoot
Signal Lost Issue
Resolved MinorIncident Report
A number of customers have reported an increase in the display of 'Signal Lost' in the portal.
Any vehicle that has been stationary for more than an hour will currently display as “signal lost”.
This is a messaging error, not a platform issue. Data is still being captured in real time, and the portal display is correct in most cases. The exception is any vehicle that remains stationary for more than an hour, which will show as 'signal lost'.
We are investigating this issue.
Components affected
Lightfoot Fleet Management Portal (my.lightfoot.co.uk) Lightfoot Fleet Management API (data.lightfoot.co.uk)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 08/18/2026 02:24PM
This incident has been resolved.
MONITORING
about 1 month ago - at 08/11/2026 08:08AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 month ago - at 08/05/2026 01:34PM
The team are continuing to investigate this issue.
INVESTIGATING
about 1 month ago - at 08/05/2026 09:15AM
A number of customers have reported an increase in the display of 'Signal Lost' in the portal.
Any vehicle that has been stationary for more than an hour will currently display as “signal lost”.
This is a messaging error, not a platform issue. Data is still being captured in real time, and the portal display is correct in most cases. The exception is any vehicle that remains stationary for more than an hour, which will show as 'signal lost'.
We are investigating this issue.
Latest Lightfoot outages
Camera Media Events Unavailable - about 10 hours ago
Incorrectly Flagged Van Overspeeds - 6 days ago
Degraded connectivity for some Lightfoot devices - 10 days ago
Fleet Portal Unavailable - about 1 month ago
Lightfoot portal outage - 3 months ago
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