Outage in Lightspeed Classroom
INCIDENT #16137**Lightspeed Classroom** Classes not loading for OneRoster organizations.
Resolved MajorIncident Report
Summary AI Generated
Classes failed to load on the Lightspeed Classroom teacher dashboard for organizations using OneRoster sync, preventing teachers from accessing their classes. The issue was identified and a fix was implemented within approximately 40 minutes of the incident opening. The incident was fully resolved after roughly 2 hours of total impact.
We are investigating an issue where classes are missing from the Lightspeed Classroom teacher dashboard. This affects only organizations using OneRoster sync. Our engineering team is working on a fix and will update you shortly.
Components affected
Lightspeed Classroom Management™Latest Updates ( sorted recent to last )
RESOLVED
19 days ago - at 10/23/2026 02:58PM
This incident has been resolved.
MONITORING
19 days ago - at 10/23/2026 01:49PM
We are continuing to monitor for any further issues.
MONITORING
19 days ago - at 10/23/2026 01:38PM
We are continuing to monitor for any further issues.
MONITORING
19 days ago - at 10/23/2026 01:38PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
19 days ago - at 10/23/2026 01:18PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
19 days ago - at 10/23/2026 01:03PM
We are continuing to investigate this issue.
INVESTIGATING
19 days ago - at 10/23/2026 12:56PM
We are investigating an issue where classes are missing from the Lightspeed Classroom teacher dashboard. This affects only organizations using OneRoster sync. Our engineering team is working on a fix and will update you shortly.
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