Administrators and teachers experienced intermittent login issues with the Lightspeed Platform, affecting the Launch Dashboard and Lightspeed Filter (Relay) for approximately 3.2 hours. The issue originated with a third-party provider, while device filtering continued to function normally throughout the incident. The third-party provider resolved the underlying issue, restoring normal login access after a brief monitoring period to confirm stability.
This incident has been resolved.
Lightspeed Systems has confirmed that the issue reported by a third-party provider has been resolved. Administrators and teachers should now be able to log in to the Lightspeed Platform as normal. We will continue to monitor the incident for a short period to ensure stability and will provide updates if anything changes.
Lightspeed Systems is monitoring an incident reported by a third-party provider. Administrators and teachers may experience intermittent issues logging in to the Lightspeed Platform. Device filtering remains unaffected. We will provide updates as more information becomes available.
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