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Outage in Lightspeed Filter

INCIDENT #16161**Lightspeed Platform** Login Issues

Resolved Minor
October 29, 2026 - Started 13 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

Administrators and teachers experienced intermittent login issues with the Lightspeed Platform, affecting the Launch Dashboard and Lightspeed Filter (Relay) for approximately 3.2 hours. The issue originated with a third-party provider, while device filtering continued to function normally throughout the incident. The third-party provider resolved the underlying issue, restoring normal login access after a brief monitoring period to confirm stability.

Lightspeed Systems is monitoring an incident reported by a third-party provider. Administrators and teachers may experience intermittent issues logging in to the Lightspeed Platform. Device filtering remains unaffected. We will provide updates as more information becomes available.
Components affected
Lightspeed Filter Launch Dashboard Lightspeed Filter ™ (Relay)
Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 10/30/2026 02:05AM

This incident has been resolved.

MONITORING 13 days ago - at 10/30/2026 01:16AM

Lightspeed Systems has confirmed that the issue reported by a third-party provider has been resolved. Administrators and teachers should now be able to log in to the Lightspeed Platform as normal. We will continue to monitor the incident for a short period to ensure stability and will provide updates if anything changes.

MONITORING 13 days ago - at 10/29/2026 10:56PM

Lightspeed Systems is monitoring an incident reported by a third-party provider. Administrators and teachers may experience intermittent issues logging in to the Lightspeed Platform. Device filtering remains unaffected. We will provide updates as more information becomes available.

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