Outage in Lightstep

Ingestion and web UI outage

Resolved Minor
July 21, 2022 - Started almost 3 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating this issue.
Components affected
Lightstep Explorer Lightstep Slack Connections Lightstep PagerDuty Events API Lightstep API Lightstep Root Cause Analysis Lightstep Slack Messaging Lightstep Service Directory Lightstep Dashboards Lightstep Slack Apps/Integrations Lightstep Alerts Lightstep Statistics Lightstep Trace Assembly
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 07/21/2022 08:30PM

We have resolved issues with trace ingestion, assembly and alerting and believe the issue has been resolved, but are actively monitoring.

IDENTIFIED almost 3 years ago - at 07/21/2022 08:20PM

We have mitigated issues with metric ingestion. Trace ingestion, assembly and alerting are still experiencing degraded performance for some customers.

INVESTIGATING almost 3 years ago - at 07/21/2022 08:05PM

We have now identified the issue and are actively implementing mitigations.

INVESTIGATING almost 3 years ago - at 07/21/2022 07:48PM

We are still actively investigating this issue, and will provide another update shortly.

INVESTIGATING almost 3 years ago - at 07/21/2022 07:35PM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 07/21/2022 07:35PM

We are currently investigating this issue.

Latest Lightstep outages

Arrow Ingestion Traffic Degrading - 7 months ago
Degraded spans queries - 11 months ago
Telemetry ingest severely degraded (spans, logs, metrics) - 12 months ago
High failure rate in metric queries - about 1 year ago
Degraded log ingestion and partial query results - about 1 year ago

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