Outage in Lightstep

Ingestion and web UI outage

Resolved Minor
July 21, 2022 - Started over 3 years ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating this issue.
Components affected
Lightstep Explorer Lightstep Slack Connections Lightstep PagerDuty Events API Lightstep API Lightstep Root Cause Analysis Lightstep Slack Messaging Lightstep Service Directory Lightstep Dashboards Lightstep Slack Apps/Integrations Lightstep Alerts Lightstep Statistics Lightstep Trace Assembly

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 07/21/2022 08:30PM

We have resolved issues with trace ingestion, assembly and alerting and believe the issue has been resolved, but are actively monitoring.

IDENTIFIED over 3 years ago - at 07/21/2022 08:20PM

We have mitigated issues with metric ingestion. Trace ingestion, assembly and alerting are still experiencing degraded performance for some customers.

INVESTIGATING over 3 years ago - at 07/21/2022 08:05PM

We have now identified the issue and are actively implementing mitigations.

INVESTIGATING over 3 years ago - at 07/21/2022 07:48PM

We are still actively investigating this issue, and will provide another update shortly.

INVESTIGATING over 3 years ago - at 07/21/2022 07:35PM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 07/21/2022 07:35PM

We are currently investigating this issue.

Latest Lightstep outages

Alerts tab loading slowly - 3 months ago
Intermittent Webapp Unavailability - 4 months ago
Mass outage - 5 months ago
Arrow Ingestion Traffic Degrading - about 1 year ago
Degraded spans queries - over 1 year ago

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