Outage in Lightstep

Span Ingestion & Trace Assembly Degraded

Resolved Minor
February 16, 2023 - Started over 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with span ingest into: ingest.lightstep.com.
Components affected
Lightstep Statistics Lightstep Trace Assembly
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/16/2023 05:50PM

All affected systems appear to be returned to a working state.

MONITORING over 2 years ago - at 02/16/2023 05:43PM

We have deployed the fixes and are actively monitoring the affected systems.

IDENTIFIED over 2 years ago - at 02/16/2023 05:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 02/16/2023 05:31PM

Span ingestion appears to be functional. Trace assembly is still impacted and actively being worked on.

IDENTIFIED over 2 years ago - at 02/16/2023 05:06PM

We have identified an issue ingesting spans for customers sending traffic directly to ingest.lightstep.com. Customers that are running microsatellites are not affected.

IDENTIFIED over 2 years ago - at 02/16/2023 05:05PM

A suspected issue has been identified and a fix is being rolled out.

INVESTIGATING over 2 years ago - at 02/16/2023 05:05PM

We have identified an issue ingesting spans for customers sending traffic directly to ingest.lightstep.com. Customers that are running microsatellites are not affected.

INVESTIGATING over 2 years ago - at 02/16/2023 04:39PM

We are currently investigating an issue with span ingest into: ingest.lightstep.com.

Latest Lightstep outages

Alerts tab loading slowly - about 2 months ago
Intermittent Webapp Unavailability - 3 months ago
Mass outage - 4 months ago
Arrow Ingestion Traffic Degrading - about 1 year ago
Degraded spans queries - over 1 year ago

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