Outage in Like Magic
Payment Issues
Resolved MinorIncident Report
We are currently investigating reports of payment issues. At this time, we are not observing elevated error rates on our end. It appears the issues may be related to guests using outdated versions of the guest app.
If guests are experiencing problems, please ask them to refresh their webpage.
We will provide another update within the next 2 hours.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 04/24/2025 06:59PM
This incident has been resolved.
MONITORING
12 months ago - at 04/23/2025 04:31PM
A final fix has been implemented to ensure a smooth payment flow for all constellations.
IDENTIFIED
12 months ago - at 04/23/2025 12:48PM
We further identified an issue related to guests with an account an stored payment methods. We working towards a solution for this.
MONITORING
12 months ago - at 04/22/2025 09:01PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
12 months ago - at 04/22/2025 12:55PM
There was a DDoS on Adyen which may explains certain challenges faced around payments. Read more here: https://www.adyen.com/knowledge-hub/mitigating-a-ddos-april-2025#what-did-we-do
INVESTIGATING
12 months ago - at 04/22/2025 11:01AM
We are currently investigating reports of payment issues. At this time, we are not observing elevated error rates on our end. It appears the issues may be related to guests using outdated versions of the guest app.
If guests are experiencing problems, please ask them to refresh their webpage.
We will provide another update within the next 2 hours.
Thank you for your patience.
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