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Outage in Linear

Problems with email and connected services

Resolved Minor
October 20, 2025 - Started 6 months ago - Lasted about 5 hours

Incident Report

We're currently affected by an outage from an upstream provider which is disrupting delivery of emails from our mail service. We will keep our status site updated with more information as we monitor.

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Latest Updates ( sorted recent to last )
MONITORING 6 months ago - at 10/20/2025 11:07AM

The upstream issues affecting our email delivery have been resolved and this service has returned to normal. Thank you for your patience while we worked through this.

We are still monitoring the situation in case of delays with actions linked to external integrations which may also have been disrupted.

IDENTIFIED 6 months ago - at 10/20/2025 09:03AM

We've improved our email delivery service, but are continuing to see problems with an upstream provider that may affect other integrations and services connected to Linear.

While this is ongoing, users may expect delays or errors with Linear's email integration and connections to other applications like Slack and Intercom due to delayed requests between these services.

IDENTIFIED 6 months ago - at 10/20/2025 08:28AM

We’ve made a change to our email delivery service temporarily to avoid these errors and improve email delivery speeds. 

We’re continuing to investigate the potential impact to other connected services and will share more updates as soon as possible.

INVESTIGATING 6 months ago - at 10/20/2025 07:47AM

We're currently affected by an outage from an upstream provider which is disrupting delivery of emails from our mail service. We will keep our status site updated with more information as we monitor.

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