Linear's EU servers experienced an outage lasting approximately 1.1 hours due to a faulty deployment that disrupted connectivity and data syncing for EU-based users. The issue was resolved by identifying the problematic deployment and performing a restart to restore connections. Offline changes made during the outage were successfully synced upon resolution, and a post-mortem was planned to follow.
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We've identified a faulty deployment and a restart has reenabled connections. EU users should be able to access Linear now and changes offline should now be synced. Please reach out to support@linear.app if you are experiencing issues.
Given the scope and impact of the incident, we will follow up with a detailed post-mortem.
We are investigating an outage with our EU server. We'll post updates here as soon as possible.
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