Outage in Link Mobility

Unscheduled System Disturbance at myLINK - Incident on 22.04.2025

Resolved Minor

April 22, 2025 - Started 12 months ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Valued Customer/Partner, We want to inform you of a temporary, unscheduled slowdown currently affecting the MyLINK web portal. Please rest assured this issue is limited to the web portal only. All other services — including general traffic, as well as mobile-originated and terminated messages — are operating normally. We’re actively working to resolve the slowdown and will keep you updated. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/22/2025 04:45PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING 12 months ago - at 04/22/2025 02:42PM

Dear Customer / Partner,

The impact is no longer present. MyLink 2.0 web portal will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 12 months ago - at 04/22/2025 02:28PM

Dear Valued Customer/Partner,

We want to inform you of a temporary, unscheduled slowdown currently affecting the MyLINK web portal. Please rest assured this issue is limited to the web portal only.

All other services — including general traffic, as well as mobile-originated and terminated messages — are operating normally.

We’re actively working to resolve the slowdown and will keep you updated. Thank you for your patience and understanding.

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