Outage in Link Mobility

[Spain][General] Unscheduled disturbance

Resolved Minor
April 28, 2025 - Started about 1 month ago - Lasted about 22 hours
Official incident page

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Outage Details

Dear Customer / Partner, Please be aware that there is currently general disturbance towards Spain for multiple operators. Start Date & Time: 2025-04-28 13:30 CEST Affected service: Delivery Reports Issue: Delivery reports are delayed/are missing LINK is in contact with the operator. We apologize for the inconvenience caused and will provide more information when available.
Components affected
Link Mobility Spain
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/29/2025 09:36AM

Dear Customer / Partner,

We would like to inform you that the earlier disturbance affecting SMS traffic and delivery reports towards Spain has now been fully resolved.

Message delivery and reporting are operating normally, and all operators' connections remain stable.

Please be aware that the incident was caused by a national-scale electricity outage in Spain, which impacted various sectors, including mobile networks and SMS delivery platforms. This issue was not dependent on our infrastructure and was outside of our control.

Thank you for your patience and understanding throughout this event.

MONITORING about 1 month ago - at 04/29/2025 07:37AM

Dear Customer / Partner,

We would like to notify you that the situation related to SMS delivery and reporting issues towards Spain has significantly improved.

Our connections to mobile operators are stable, and message sending and delivery reporting are currently functioning as expected.

We continue to monitor the situation closely, but at this point, we consider the issue to be largely resolved on our side.

Thank you for your understanding.

INVESTIGATING about 1 month ago - at 04/28/2025 11:55AM

Dear Customer / Partner,

Please be aware that there is currently general disturbance towards Spain for multiple operators.

Start Date & Time: 2025-04-28 13:30 CEST
Affected service: Delivery Reports
Issue: Delivery reports are delayed/are missing

LINK is in contact with the operator.
We apologize for the inconvenience caused and will provide more information when available.

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