Outage in Link Mobility

[Bulgaria] [A1] Unscheduled disturbance

Resolved Major
April 29, 2025 - Started about 1 month ago - Lasted about 5 hours
Official incident page

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Outage Details

Dear Customer / Partner, Please be aware that we are currently experiencing a delivery issue towards A1 in Bulgaria. Start Date & Time: 2025-04-29 09:06 CEST Affected Service: SMS traffic Issue: Messages are not being delivered and are failing. Our engineers are investigating the issue and are in close contact with the operator. We apologize for the inconvenience and will provide further updates as soon as more information becomes available.
Components affected
Link Mobility Bulgaria
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 04/29/2025 12:46PM

This incident has been resolved.

MONITORING about 1 month ago - at 04/29/2025 10:51AM

Dear Customer / Partner,

We would like to notify you that we have received confirmation from A1 that all services are now operational.

We are currently monitoring the situation to ensure continued stability.

We will provide a final update once the issue is confirmed as fully resolved.

INVESTIGATING about 1 month ago - at 04/29/2025 10:20AM

Dear Customer / Partner,

We would like to notify you that we are currently observing a clear improvement in message delivery towards A1 Bulgaria. While traffic flow appears to be stabilizing, we are still awaiting formal confirmation from the operator.

We continue to monitor the situation closely and will provide further updates as they become available.

Thank you for your continued patience and understanding.

INVESTIGATING about 1 month ago - at 04/29/2025 08:00AM

Dear Customer / Partner,

Please be aware that we are currently experiencing a delivery issue towards A1 in Bulgaria.

Start Date & Time: 2025-04-29 09:06 CEST
Affected Service: SMS traffic
Issue: Messages are not being delivered and are failing.

Our engineers are investigating the issue and are in close contact with the operator.

We apologize for the inconvenience and will provide further updates as soon as more information becomes available.

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