Outage in Link Mobility

[France][BouyguesTel] Unscheduled disturbance

Resolved Minor

April 30, 2025 - Started 12 months ago - Lasted about 5 hours
Official incident page

Incident Report

Dear Customer / Partner, Please be aware that there is currently a disturbance towards BouyguesTel in France. Impact: Customers in France may experience issues with sending and receiving MT (Mobile Terminated), MO (Mobile Originated), and DLR (Delivery Receipts) SMS messages. Due to an operator problem, delays in message delivery are possible. We plan to send you an update as soon as new information becomes available. We apologize for any inconvenience caused by this situation.

Components affected

Link Mobility France

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Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/30/2025 11:50AM

Dear Customer / Partner,

For your information, the disturbance towards Bouygues in France has been resolved.

Info: The services are back in operational state.
This disruption originated within operator's network and we have received information from the operator that the issue has been resolved.
We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

MONITORING 12 months ago - at 04/30/2025 09:50AM

Dear Customer / Partner,

The impact is no longer present, France BouyguesTel will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 12 months ago - at 04/30/2025 07:22AM

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards BouyguesTel in France.

Impact: Customers in France may experience issues with sending and receiving MT (Mobile Terminated), MO (Mobile Originated), and DLR (Delivery Receipts) SMS messages. Due to an operator problem, delays in message delivery are possible.

We plan to send you an update as soon as new information becomes available.

We apologize for any inconvenience caused by this situation.

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