Outage in Link Mobility

[GW2] Unscheduled disturbance

Resolved Minor

June 12, 2025 - Started 10 months ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Partner, We would like to inform you that we are currently experiencing delays in processing Mobile Originated (MO) messages for GW2. Impact: Delays in the delivery of Mobile Originated (MO) messages via GW2. We are actively working to resolve the issue and will provide further updates as soon as more information becomes available. Thank you for your understanding and patience.

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/12/2025 03:56PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding

MONITORING 10 months ago - at 06/12/2025 01:31PM

Dear Customer / Partner,

The impact is no longer present, GW2 services will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 10 months ago - at 06/12/2025 12:55PM

Dear Partner,

We would like to inform you that we are currently experiencing delays in processing Mobile Originated (MO) messages for GW2.

Impact: Delays in the delivery of Mobile Originated (MO) messages via GW2.

We are actively working to resolve the issue and will provide further updates as soon as more information becomes available.

Thank you for your understanding and patience.

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