Outage in Link Mobility

[Denmark][Nuuday] Unscheduled disturbance

Resolved Minor
June 30, 2025 - Started 2 days ago - Lasted about 17 hours
Official incident page

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Outage Details

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Nuuday in Denmark. Start Date & Time: 2025-06-30 16:25 Affected service: SMS Mobile terminated messages Issue: Delayed/missing Mobile terminated messages Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.
Components affected
Link Mobility Denmark
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/01/2025 07:30AM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding

MONITORING 2 days ago - at 06/30/2025 07:54PM

Dear Customer / Partner,

This is a quick update regarding the connection to Nuuday. Please be advised that traffic continues to be stable on the alternative route.

Our team is actively monitoring the connection while working with Nuuday to resolve the original issue. We will provide the next update as soon as more information is available.

Thank you for your patience.

IDENTIFIED 2 days ago - at 06/30/2025 05:22PM

Dear Customer / Partner,

This is an update regarding the service disturbance towards Nuuday in Denmark.
To mitigate the impact, we have rerouted all traffic to a different connection.

Our team will continue to monitor the rerouted connection while working with Nuuday to resolve the original issue. We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 2 days ago - at 06/30/2025 03:18PM

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Nuuday in Denmark.
Start Date & Time: 2025-06-30 16:25
Affected service: SMS Mobile terminated messages
Issue: Delayed/missing Mobile terminated messages

Our engineers are actively investigating the issue and maintaining direct communication with the operator.
We apologize for the inconvenience caused and will provide more information when available.

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