Outage in Link Mobility
[2025-07-25][MyLINK 2.0] Unscheduled Disturbance
Major
July 25, 2025 - Started 1 day ago
Official incident page
Official incident page
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Outage Details
Dear valued Customer/ Partner
We're informing you about an unscheduled system disruption. Our team is currently investigating the root cause and working to restore normal functionality.
Impact start time: 2025-07-25 16:23 CEST
Affected services:
Web Portal
Impact: MyLINK portal may not be available.
We plan to send an update as soon as new information becomes available.
We apologize for any inconvenience caused.
Latest Updates ( sorted recent to last )
MONITORING
1 day ago - at 07/25/2025 07:29PM
Dear Customer / Partner,
The impact is no longer present, the MyLINK portal will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
IDENTIFIED
1 day ago - at 07/25/2025 05:46PM
Dear Valued Customer/Partner,
We have identified the root cause of the disruption and are actively working to resolve the issue.
Affected services:
Web Portal
Impact: The MyLINK portal may not be available.
We will send an update as soon as new information becomes available.
We apologize for any inconvenience this may have caused.
MONITORING
1 day ago - at 07/25/2025 03:43PM
Dear valued Customer / Partner,
The impact is no longer present, MyLINK portal will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
IDENTIFIED
1 day ago - at 07/25/2025 03:15PM
Dear Valued Customer/Partner,
We have identified the root cause of the disruption and are actively working to resolve the issue.
Impact start time: 2025-07-25 16:23 CEST
Affected services:
Web Portal
Impact: The MyLINK portal may not be available.
We will send an update as soon as new information becomes available.
We apologize for any inconvenience this may have caused.
MONITORING
1 day ago - at 07/25/2025 02:54PM
Dear valued Customer / Partner,
The impact is no longer present, MyLINK portal will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
INVESTIGATING
1 day ago - at 07/25/2025 02:40PM
Dear valued Customer/ Partner
We're informing you about an unscheduled system disruption. Our team is currently investigating the root cause and working to restore normal functionality.
Impact start time: 2025-07-25 16:23 CEST
Affected services:
Web Portal
Impact: MyLINK portal may not be available.
We plan to send an update as soon as new information becomes available.
We apologize for any inconvenience caused.
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