Outage in Link Mobility

[s-eu.linkmobility.io] Connection Issues from Nordic Countries

Minor
August 11, 2025 - Started about 5 hours ago
Official incident page

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Outage Details

Dear Customer / Partner, We would like to inform you of an unscheduled system disturbance currently affecting our services. Impact: Customers are currently unable to access the s-eu.linkmobility.io, which is used for sending messages and configuring Gates and Keywords. This issue appears to primarily affect customers in the Nordic countries. Temporary Workaround: If you are using the affected endpoint, we recommend switching temporarily to one of the following alternatives: n-eu.linkmobility.io c-eu.linkmobility.io Our technical teams are actively investigating the issue and working to restore full functionality as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience and understanding.
Latest Updates ( sorted recent to last )
MONITORING 12 minutes ago - at 08/11/2025 05:29PM

Dear Customer / Partner,

The impact is no longer present. We will keep the s-eu.linkmobility.io endpoint under close monitoring for next 2 hours.

We apologize for the inconvenience and appreciate your understanding.

IDENTIFIED about 4 hours ago - at 08/11/2025 01:25PM

Dear Customer / Partner,

We would like to inform you that a temporary workaround has been successfully implemented, and the impact is no longer present. Our teams are actively working on a permanent resolution and we will keep you informed as soon as further updates become available.

We apologize for the inconvenience and appreciate your understanding.

INVESTIGATING about 5 hours ago - at 08/11/2025 12:25PM

Dear Customer / Partner,
We would like to inform you of an unscheduled system disturbance currently affecting our services.

Impact:
Customers are currently unable to access the s-eu.linkmobility.io, which is used for sending messages and configuring Gates and Keywords.

This issue appears to primarily affect customers in the Nordic countries.
Temporary Workaround:
If you are using the affected endpoint, we recommend switching temporarily to one of the following alternatives:
n-eu.linkmobility.io
c-eu.linkmobility.io

Our technical teams are actively investigating the issue and working to restore full functionality as quickly as possible.
We sincerely apologize for the inconvenience and appreciate your patience and understanding.

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