Outage in Link Mobility

[Spain][Orange Wholesale] Unscheduled disturbance

Resolved Minor

August 11, 2025 - Started 8 months ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Customer / Partner, Please be aware that there is currently a disturbance towards Orange Wholesale in Spain. Start Date & Time: 2025-08-11 15:05 CEST Affected service: Messages Terminated (MTs) Issue: Outbound SMS traffic is not being delivered to end users. Our engineers are actively investigating the issue and maintaining direct communication with the operator. We apologize for the inconvenience caused and will provide more information when available.

Components affected

Link Mobility Spain

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 08/11/2025 04:44PM

Dear Customer / Partner,

We would like to inform you that the operator has confirmed the issue has been permanently resolved. Preventive measures have also been implemented to avoid recurrence.

We apologize for the inconvenience caused

MONITORING 8 months ago - at 08/11/2025 03:03PM

Dear Customer / Partner,

Please be informed that the impact is currently no longer present. We are actively monitoring the connection and awaiting official confirmation from the operator regarding the root cause and resolution status.

We apologize for the inconvenience caused and will provide more information when available.

INVESTIGATING 8 months ago - at 08/11/2025 01:56PM

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Orange Wholesale in Spain.

Start Date & Time: 2025-08-11 15:05 CEST
Affected service: Messages Terminated (MTs)
Issue: Outbound SMS traffic is not being delivered to end users.

Our engineers are actively investigating the issue and maintaining direct communication with the operator.
We apologize for the inconvenience caused and will provide more information when available.

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