Outage in Link Mobility

[Intouch] Unscheduled disturbance

Resolved Major

September 22, 2025 - Started 7 months ago - Lasted about 6 hours
Official incident page

Incident Report

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Impact: Customers may experience issues when accessing live.intouch.no. We plan to send you an update when new information is available. We apologize for the inconvenience caused.

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Latest Updates ( sorted recent to last )

RESOLVED 7 months ago - at 09/22/2025 03:01PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING 7 months ago - at 09/22/2025 01:02PM

The impact is no longer present, the platform remains under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 7 months ago - at 09/22/2025 11:52AM

Dear Customer / Partner,

The disturbance is still ongoing and we are continuing to find the cause of it.
We plan to send you an update within the next 2 hours or when new information is available.
We apologize for the inconvenience.

INVESTIGATING 7 months ago - at 09/22/2025 09:15AM

Dear Customer / Partner,

We would like to notify you about an unscheduled system disturbance.

Impact: Customers may experience issues when accessing live.intouch.no.
We plan to send you an update when new information is available.

We apologize for the inconvenience caused.

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