Outage in Link Mobility

[INTOUCH][2025-12-11] Unscheduled Service Disruption

Resolved Major
December 11, 2025 - Started about 20 hours ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Impact: Customers may encounter problems sending SMS messages through the API We will provide an update as soon as new information becomes available. We apologize for the inconvenience caused.

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Latest Updates ( sorted recent to last )
RESOLVED about 18 hours ago - at 12/11/2025 10:45AM

Dear Customer / Partner,

We would like to inform you that the disturbance has now been resolved.

Should you encounter any further issues, please do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING about 20 hours ago - at 12/11/2025 08:44AM

Dear Customer / Partner,

The impact is no longer present. InTouch platform will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING about 20 hours ago - at 12/11/2025 08:22AM

Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.

Impact: Customers may encounter problems sending SMS messages through the API

We will provide an update as soon as new information becomes available.
We apologize for the inconvenience caused.

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