[Telenet][BASE][Belgium] Unscheduled disturbance

Dear Customer / Partner,

For your information, the disturbance towards Telenet and BASE in Belgium has been resolved.

Start Date & Time: 2025-12-12 10:00 CET
End Date & Time: 2025-12-12 11:35 CET

Info: The services are back in operational state.
This disruption originated within operator's network and we have received information from the operator that the issue has been resolved.
We apologize for the inconvenience caused. For any further information, please contact Link Mobility Support.

Dear Customer / Partner,

The impact is no longer present, Telenet and BASE in Belgium will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

Dear Customer / Partner,

Please be aware that there is currently a disturbance towards Telenet and BASE in Belgium.
Start Date & Time: 2025-12-12 10:00 CET
Affected service: SMS Traffic
Issue: Delayed SMS messages and Delivery Reports

Our engineers are actively investigating the issue and maintaining direct communication with the operator.
We apologize for the inconvenience caused and will provide more information when available.