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Outage in Link Mobility

[MyLINK 2.0] Missing message logs on mylink2 portal

Resolved Major
December 16, 2025 - Started 4 months ago - Lasted about 2 hours
Official incident page

Incident Report

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance. Start date & time: 2025-12-16 09:30 CET Impact: Customers may experience unavailability of message logs on my link 2 portal. We plan to send you an update when new information is available. We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue as quickly as possible.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 12/16/2025 11:31AM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING 4 months ago - at 12/16/2025 09:24AM

Dear Customer / Partner,

The impact is no longer present; message logs on mylink2 portal will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 4 months ago - at 12/16/2025 09:08AM

Dear Customer / Partner,

We would like to notify you about an unscheduled system disturbance.

Start date & time: 2025-12-16 09:30 CET

Impact: Customers may experience unavailability of message logs on my link 2 portal.
We plan to send you an update when new information is available.

We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue as quickly as possible.

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