Outage in Link Mobility

[WhatsApp] Unscheduled disturbance

Resolved Major

January 04, 2026 - Started 3 months ago - Lasted about 3 hours
Official incident page

Incident Report

Dear Customer/Partner, We would like to inform you of an ongoing disruption affecting WhatsApp services. Start Date & Time: 2026-01-04 22:09 CEST Affected Services: Mobile Terminated messages Issue: Mobile Terminated messages are not being delivered Our teams are actively working to resolve the issue, and we will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.

Components affected

Link Mobility Whatsapp

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 01/05/2026 12:05AM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING 3 months ago - at 01/04/2026 10:05PM

Dear Customer / Partner,

The impact is no longer present, WhatsApp services will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 3 months ago - at 01/04/2026 09:32PM

Dear Customer/Partner,

We would like to inform you of an ongoing disruption affecting WhatsApp services.

Start Date & Time: 2026-01-04 22:09 CEST

Affected Services: Mobile Terminated messages
Issue: Mobile Terminated messages are not being delivered

Our teams are actively working to resolve the issue, and we will provide updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.

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