[Link Mobility France/Omnichannel] Unscheduled Disturbance

Dear Customer / Partner

We would like to inform you that the incident has been fully resolved.

If you encounter any persistent issues or have questions, please don't hesitate to contact your local support for assistance.

Thank you for your patience and trust.

Dear Customer / Partner,

We would like to inform you that the incident has been resolved.
LinkFR services will remain under close observation for the next 2 hours.

Start time: 2026-01-04 23:43 CET.
End time: 2026-01-05 02:00 CET.

We will send an additional update in 2 hours or sooner if new information becomes available.

Thank you for your patience and understanding.

Dear Customer/Partner,
We are currently experiencing a service incident. Our team is investigating the root cause and working to restore the system to normal operation.

Start time: 2026-01-04 23:43 CET.

Affected Services:
OCM
OCP
RCS
SMS Platform
MyLinkFR

Impact:
Due to a network issue with our ISP, all affected services are currently unavailable or can be degraded. Customers may experience message delivery failures and an inability to access web portals.
We will provide updates as soon as new information becomes available.

We apologize for any inconvenience this may cause and thank you for your patience.