Outage in Link Mobility
[MyLINK 2.0] Unscheduled Disturbance
Resolved MajorIncident Report
Dear Valued Customer/Partner,
We would like to inform you about an unscheduled system disruption currently affecting the platform. Our team is actively investigating the root cause and working to restore full functionality.
Affected Service: Email delivery via SMTP.
Impact: Emails sent via SMTP are currently not being delivered. Users may experience delays or failures when sending messages through the platform.
Please note that this issue is specific to SMTP email delivery. Other services and functionalities of the platform continue to operate as expected.
We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/13/2026 04:18AM
Dear Valued Customer/Partner,
The impact related to email delivery via SMTP is no longer present. Email messages are now being sent and delivered correctly.
If you experience any further issues, please do not hesitate to contact your local support.
Thank you for your patience and understanding.
INVESTIGATING
3 months ago - at 01/13/2026 02:34AM
Dear Valued Customer/Partner,
We would like to inform you about an unscheduled system disruption currently affecting the platform. Our team is actively investigating the root cause and working to restore full functionality.
Affected Service: Email delivery via SMTP.
Impact: Emails sent via SMTP are currently not being delivered. Users may experience delays or failures when sending messages through the platform.
Please note that this issue is specific to SMTP email delivery. Other services and functionalities of the platform continue to operate as expected.
We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue as quickly as possible.
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