Unscheduled System Disturbance at MyLINK - Incident on 16.01.2025

Dear Customer / Partner,

We would like to notify you that the Incident is now closed.
If you experience any further issues, do not hesitate to contact your local support.
Thank you for your patience and understanding.

Dear Customer / Partner,

The impact is no longer present. MyLINK will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

The cause of the disturbance was found and we are working on a solution.
We plan to send you an update within the next 2 hours or earlier if new information is available.
We apologize for the inconvenience.

Dear Customer / Partner

The cause of the disturbance was found and we are working on a solution.
We plan to send you an update within the next 2 hours or earlier if new information is available.
We apologize for the inconvenience.

Dear Valued Customer/Partner,

We would like to inform you about an unscheduled system disruption currently affecting the platform. Our team is actively investigating the root cause and working to restore full functionality.

Affected Services:
- Mobile Terminated messages
- Mobile Originated messages
- WhatsApp

Impact: Traffic is not being processed

We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue as quickly as possible.