Outage in Link Mobility

[MyLINK 2.0] Unscheduled disturbance

Resolved Major

February 16, 2026 - Started 14 days ago - Lasted about 2 hours
Official incident page

Incident Report

Dear Customer/Partner, We would like to inform you of an unexpected service disruption currently affecting our platform. Start Date and Time: 16 February 2026, 15:20 CET Affected Services: Mobile Terminated (MT) Messages Mobile Originated (MO) Messages WhatsApp Email Impact: Message traffic and related platform operations have temporarily ceased processing. Our technical teams are currently engaged in a comprehensive investigation to identify the root cause and restore full functionality as swiftly as possible. We are treating this matter with the highest level of importance. We regret any disruption this may have caused and appreciate your understanding and cooperation as we work toward resolution.

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Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 02/16/2026 05:05PM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING 14 days ago - at 02/16/2026 03:04PM

Dear Customer / Partner,

The impact is no longer present, services will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 14 days ago - at 02/16/2026 02:54PM

Dear Customer/Partner,

We would like to inform you of an unexpected service disruption currently affecting our platform.
Start Date and Time: 16 February 2026, 15:20 CET

Affected Services:
Mobile Terminated (MT) Messages
Mobile Originated (MO) Messages
WhatsApp
Email
Impact:
Message traffic and related platform operations have temporarily ceased processing.

Our technical teams are currently engaged in a comprehensive investigation to identify the root cause and restore full functionality as swiftly as possible. We are treating this matter with the highest level of importance.

We regret any disruption this may have caused and appreciate your understanding and cooperation as we work toward resolution.

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