Outage in Link Mobility
[WhatsApp] Unscheduled disturbance
Resolved MinorIncident Report
Dear Customer/Partner,
We would like to inform you of an ongoing disruption affecting WhatsApp services.
Start Date & Time: 2026-05-19 06:10 CEST
Affected Services: Mobile Terminated messages and Delivery Reports
Issue: Delays in Mobile Terminated message processing and Delivery Reports.
Please note that this issue is related to Meta infrastructure, and their WhatsApp Cloud API is currently experiencing an ongoing incident affecting message processing and delivery reporting.
Our teams are actively monitoring the situation and working closely to mitigate the impact where possible. We will provide further updates as soon as more information becomes available.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 05/19/2026 07:46AM
Dear Customer / Partner,
We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.
MONITORING
3 days ago - at 05/19/2026 05:46AM
Dear Customer / Partner,
The impact is no longer present. WhatsApp traffic will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.
INVESTIGATING
3 days ago - at 05/19/2026 05:15AM
Dear Customer/Partner,
We would like to inform you of an ongoing disruption affecting WhatsApp services.
Start Date & Time: 2026-05-19 06:10 CEST
Affected Services: Mobile Terminated messages and Delivery Reports
Issue: Delays in Mobile Terminated message processing and Delivery Reports.
Please note that this issue is related to Meta infrastructure, and their WhatsApp Cloud API is currently experiencing an ongoing incident affecting message processing and delivery reporting.
Our teams are actively monitoring the situation and working closely to mitigate the impact where possible. We will provide further updates as soon as more information becomes available.
We apologize for any inconvenience this may cause and appreciate your patience and understanding.
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