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Outage in Link Mobility

[ViaNett] Unscheduled disturbance

Resolved Minor
July 04, 2026 - Started 17 days ago - Lasted about 16 hours
Official incident page

Incident Report

Dear Customer / Partner, We would like to notify you about an unscheduled system disturbance affecting the ViaNett platform. Impact: Customers may experience temporary difficulties accessing our websites and related services, or encounter general system instability. Our technical teams are actively working to investigate and resolve the issue. We will provide updates as soon as new information becomes available or once the service is fully restored. We apologize for the inconvenience caused.

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Latest Updates ( sorted recent to last )
RESOLVED 16 days ago - at 07/05/2026 11:25AM

Dear Customer / Partner,

We would like to notify you that the disturbance is now closed.
If you experience any further delays do not hesitate to contact your local support.
Thank you for your patience and understanding.

MONITORING 16 days ago - at 07/05/2026 09:03AM

Dear Customer / Partner,

The impact is no longer present; the services will remain under close observation for the next 2 hours.
We plan to send you an update within the next 2 hours or when new information is available.

INVESTIGATING 17 days ago - at 07/04/2026 08:23PM

Dear Customer / Partner,

We would like to notify you about an unscheduled system disturbance affecting the ViaNett platform.

Impact: Customers may experience temporary difficulties accessing our websites and related services, or encounter general system instability.

Our technical teams are actively working to investigate and resolve the issue. We will provide updates as soon as new information becomes available or once the service is fully restored.

We apologize for the inconvenience caused.

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