Outage in Link Mobility
[MyLINK 2.0] Unscheduled Disturbance
Resolved MajorIncident Report
Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.
Start date & time: 2026-07-25 19:19 CEST
Impact:
Customers may experience temporary unavailability of WhatsApp message statistics in the MyLink 2.0 portal.
Message delivery is not affected. The issue is limited to the display of message statistics and delivery status updates in the portal.
We are currently investigating the issue and will provide an update as soon as more information becomes available.
We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue as quickly as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
4 days ago - at 07/25/2026 08:27PM
This incident has been resolved.
MONITORING
4 days ago - at 07/25/2026 06:24PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
4 days ago - at 07/25/2026 06:11PM
Dear Customer / Partner,
We would like to notify you about an unscheduled system disturbance.
Start date & time: 2026-07-25 19:19 CEST
Impact:
Customers may experience temporary unavailability of WhatsApp message statistics in the MyLink 2.0 portal.
Message delivery is not affected. The issue is limited to the display of message statistics and delivery status updates in the portal.
We are currently investigating the issue and will provide an update as soon as more information becomes available.
We apologize for any inconvenience this may cause and appreciate your patience while we work to resolve the issue as quickly as possible.
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