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Link11 POPs affected :
Frankfurt: ffm7& ffm14
London: lon2
Singapore: sgp1
06:06, CET - The clusters reported high CPU usage for local filters.
06:10, CET - Internal monitoring reported packet loss for some of the probes. SOC is escalating the events.
06:16, CET - The on-call operations team decided to reload the affected filters and escalate the issue to the Link11 engineering team for further investigation.
06:55, CET - The filter reload process is complete. Monitoring systems report no packet loss.
Open points:
- The engineering team should investigate the high CPU events and provide a fix.
- The Operations team should improve the filter reload process.
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