Outage in Linktree

Support chat not loading for users

Resolved Minor
May 23, 2022 - Started over 3 years ago - Lasted 23 minutes
Official incident page

Incident Report

We are currently investigating an issue with the support chat functionality on Linktree. Users may be unable to contact support or use the 'Ask A Question' and 'Submit Your Feedback' options in the admin page.
Components affected
Linktree /admin

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Latest Updates ( sorted recent to last )
MONITORING over 3 years ago - at 05/24/2022 04:54AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 3 years ago - at 05/24/2022 04:32AM

The cause has been identified and a fix is being prepared.

INVESTIGATING over 3 years ago - at 05/24/2022 04:30AM

We are continuing to investigate this issue.

INVESTIGATING over 3 years ago - at 05/24/2022 04:30AM

We are currently investigating an issue with the support chat functionality on Linktree. Users may be unable to contact support or use the 'Ask A Question' and 'Submit Your Feedback' options in the admin page.

Latest Linktree outages

Sign-up flow degraded - about 2 years ago
Admin Unavailable - about 2 years ago
Admin unavailable - about 2 years ago
Profiles & Admin experience degraded - about 2 years ago
Admin down - over 2 years ago

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